What are your products made of?

All of our products are crafted from 100% silicone and are free of any nasties like BPA. We can also confirm that they are not tested on animals and are totally vegan friendly.

What makes your silicone scrubbers special?

Our silicone scrubbers are your ticket to glowing, healthy skin! Here's why they're a game-changer:Deep Cleansing: Say goodbye to clogged pores and pesky blackheads!Gentle Exfoliation: Buff away dead skin cells without harsh abrasives.Circulation Boost: Enjoy naturally radiant skin.Breakout Prevention: Keep those unwanted pimples at bay.Ingrown Hair Reduction: Achieve smoother skin with fewer bumps.Plus, they're made from premium, food-grade silicone that's antibacterial and eco-friendly. It's a win-win for your skin and the planet!

How do I use the silicone scrubber?

It's simple! Follow these steps for the best results:Wet your skin and the scrubber with warm water.Apply your favourite body wash/shower gel/soap/face wash to the scrubber.Gently massage your skin in circular motions.Rinse thoroughly and enjoy your refreshed, glowing skin!Remember, a little goes a long way with our scrubbers. You'll use less product and get better results!

Is the silicone safe for all skin types?

Absolutely! Our scrubbers are made from food-grade, hypoallergenic silicone. They're gentle enough for sensitive skin but effective for all skin types. The antibacterial properties of silicone mean you're not just cleaning your skin – you're protecting it too!

How long will my silicone scrubber last?

Get ready for a long-term relationship with your scrubber! Our high-quality silicone is incredibly durable. With proper care, your scrubber can last for years. It's an investment in your skin that keeps on giving!Pro Tip: To maximise the lifespan of your scrubber, rinse it thoroughly after each use and allow it to air dry in a well-ventilated area. You can also run it through your dishwasher from time to time for that extra deep clean!

Do you offer FREE Delivery?

Yes, we do! We're excited to offer FREE Delivery on all UK Mainland orders. No minimum purchase required – it's our way of saying thank you for choosing our eco-friendly products!

How long is delivery?

Everything is in stock unless stated otherwise, so if you're in the UK we will aim to deliver within 2-4 working days under the Standard Delivery option.We offer Next Day Delivery for an additional charge which is shown in the Checkout. If this option is selected then your order will be delivered on the next working day if your order was placed before 3pm.If you are outside of the UK, delivery times are shown below:EU: 3-5 Working DaysNon-EU: 4-7 Working Days

Do you deliver outside of the UK?

Yes, we deliver worldwide. All you need to do is put your delivery address in the Checkout and the delivery price will be shown.

You can track your order using the tracking number provided in your shipping confirmation email. Click to track your order with you order number Track my order

How do I place an order for your amazing products?

It's as easy as 1-2-3! Simply browse our collection, click on the scrubber you love, select the quantity, and hit "Add to Cart". When you're ready, proceed to checkout. Alternatively, for an even quicker route, we offer some instant checkout options on the product page, such as PayPal, Apple Pay and Google Pay. Voila! Your new favourite cleaning companion is on its way!

Can I modify or cancel my order after it's been placed?

We process orders quickly to get your items to you ASAP! If you need to make changes, please contact us immediately. We'll do our best to help, but we can't guarantee changes once the order is processing.

What payment methods do you accept?

We want to make your shopping experience as smooth as possible! We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. Choose the option that works best for you at checkout.

Is it safe to use my credit card on your website?

Absolutely! Your security is our top priority. We use industry-standard encryption to protect your personal and financial information. Shop with confidence, knowing your data is safe with us.

What if I'm not satisfied with my purchase?

Your satisfaction is our priority! If you're not completely happy with your silicone scrubber, we offer a 30-day money-back guarantee. Simply visit our Returns Policy page for more information.

How do I initiate a return?

It's simple! Contact our customer service team via email or our Web-Chat, and we'll provide you with a return authorisation and instructions. We aim to process refunds within 14 business days of receiving the returned item.

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Frequently Asked Questions

Welcome to the ScrubMe Frequently Asked Questions. Here you’ll find answers about our silicone body, face and scalp scrubbers, HookMe self-adhesive bathroom hooks, how to use and care for your products, and how delivery, returns and discounts work at scrubme.co.uk.

Scroll through the FAQs below, and if your question isn’t covered, contact our team and we’ll get back to you as soon as possible.

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