Shipping policy
Shipping Policy
At ScrubMe, we are committed to providing a seamless shopping experience, which includes fast and reliable shipping services. Here's everything you need to know about our shipping policy:
Order Processing:
- For Standard Delivery or deliveries outside of the UK, we process orders for dispatch within 2 working days. You will receive a dispatch notification email within 3 working days.
- If you've selected Next Day Delivery, your order will be dispatched on the same working day, provided it's placed before 3pm.
Delivery Times:
- UK Standard Delivery: Orders are typically delivered within 2-4 working days.
- UK Next Day Delivery: Available for an additional charge, ensuring delivery on the next working day if ordered before 3pm.
- EU Delivery: Estimated delivery time is 3-5 working days.
- Non-EU Delivery: Estimated delivery time is 4-7 working days.
Free UK Delivery:
We offer free delivery on all UK orders, ensuring you receive your ScrubMe products without any additional shipping costs.
International Shipping:
ScrubMe ships to over 100 international destinations, making it easy for customers worldwide to enjoy our premium silicone scrubbers and accessories.
Returns:
If you're not completely satisfied with your purchase, please contact us before sending any items back. Visit our Returns Policy page for detailed instructions. For any other issues, feel free to reach out to us at mail@scrubme.co.uk.